Aerolineas Argentinas
The biggest airline in Argentina, Aerolineas Argentinas has been a member of SkyTeam since 2012. The flag carrier of the country, the airline was founded in 1949 and is still going strong. The airline has been state owned since 2014 after reacquiring it from Iberia (Spanish) group. Its headquarters are in Buenos Aires. Having acquired an overall score of 5.97, good scores of 8.0 and 8.1 for on-time flights and service quality were let down by a disastrous score of 1.8 for claims. Do they even have a claims department? It would seem not from this score…
Transavia
A Dutch low-cost airline, it is a wholly owned subsidiary of KLM. As a consequence, it is a part of Air France-KLM group. Based mainly at Amsterdam Airport Schiphol, the airline also has bases at Rotterdam The Hague Airport and Eindhoven Airport. The airline flies to 88 destinations and was founded in 1965. Transavia received an overall score of 5.84, with claims processing (3.9) bringing down sub-par flight-time and service scores.