Southwest Airlines
Southwest is one of the more major airlinse in the U.S and considered the world’s biggest low-cost carrier. Their fleet size is huge, at 737, and they fly to 121 different destinations. From this year, the airline offers flights to 45 states, as well as Puerto Rico, Mexico, Central America and the Caribbean. It doesn’t stray too far outside of North or Central America just yet, but we can see them going this way in the future. They have received a great score of 79 in terms of customer satisfaction and have remained consistent, staying the same as the previous year.
Delta Air Lines
Mostly known and referred to as Delta, it is one of the more major airlinse across the U.S. The airline is very busy and flies to 325 different destinations, within 52 different countries, across six continents! Delta received a Customer Satisfaction Score of 79, which is great! It does tie with Southwest, but we have given them the edge because their score has increased by 3% from the previous year. If you see a good deal, and it’s with Delta, book it!